Peace of Mind Guarantee
We take great pride in our work
Selling the Highest Quality Printed Products
We have high standards, and our goal is to sell the highest-quality printed products we possibly can. We define quality by evaluating the finest papers, purchasing earth-friendly inks and consumable products, hiring talented employees, and building reliable workflow systems that enable us to hit demanding deadlines.
Extraordinary Service We go to extraordinary lengths to satisfy our customers. We earnestly try to meet or exceed your expectations on every single printed document you purchase from us. We know that by doing so, our customers will become an advocate for our business. Advocates do more than just buy printing. They talk about it with their friends and business associates.
Meaningful Value We offer value to our customers by providing them with high-quality printing, on time, on budget, and with a competitive price. We are constantly challenged to improve the value proposition for our customers.
Here are our favorite customer service quotes.
A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so. - Mahatma Gandhi
Do what you do so well that they will want to see it again and bring their friends. - Walt Disney
There are no traffic jams along the extra mile. - Roger Staubach
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. -Sam Walton, Founder of Wal-Mart
If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours. - Ray Krock
Well done is better than well said. - Benjamin Franklin
Being on par in terms of price and quality only gets you into the game. Service wins the game. - Tony Allesandra
Make a customer, not a sale. - Katherine Barchetti
Here is a simple but powerful rule: always give people more than what they expect to get. - Nelson Boswell